Business Process Outsourcing

BTD will offer a full integration of all our mobile contract management services into your companies organizational infrastructure.
All the service requests shall be handled by our professional, highly trained staff in a similar manner to an internal department.

Your benefits will include:

• ease of contract management
• release of internal resources and management capacities
• one competent single point of contact
• reduction of administrative costs
• full cost transparency
• reliable SLA (service level agreements)

Based on predefined communication processes, your employees will enjoy a direct service. What we can offer you:

• Order entry management
• logical proof of order
• proof of authorization
• portability management
• monitoring of deadlines
• proactive monitoring of timelines
• activation/deactivation/blocking of SIM-Cards

SIM-Card Logistics

• coordination and monitoring of SIM-Card logistics

Hardwaremanagement

• customer helpline
• hardware logistics
• repair management

In a detailed service concept, we define your individual service requirements as a basis for our successful cooperation.

This in turn, will allow you to fully focus on your core business.